IT Application Support Specialist | IT-Anwendungsbetreuer (m/w/d) vor Ort in Bonn

Job Summary

This role involves providing essential on-site IT support and application administration for complex, security-relevant IT systems, primarily serving public sector clients in Bonn. Day-to-day responsibilities include handling 1st and 2nd level telephone support, managing tickets, troubleshooting issues related to basic services like VPNs and network drives, and administering user accounts via Active Directory. You will also manage workstations utilizing Windows 10, Microsoft Office, Exchange, and Citrix Desktops, and assist with hardware and video conferencing setup. Candidates must possess vocational training as an IT Specialist for System Integration and several years of professional experience in IT support. This fixed-term project (minimum 12 months) offers a competitive salary up to €48,000, flexible working arrangements, and significant opportunities for long-term professional development within a stable environment.