IT Support Specialist (Internal Information and Communication Technology) | Mitarbeiter*in für den internen Informations- und Kommunikationstechnik-Support (m/w/d)

Job Summary

This role involves providing comprehensive 1st, 2nd, and 3rd-level IT support for information and communication technology (ICT) infrastructure across 29 municipal day-care centers and approximately 30 administrative workstations. The successful candidate will handle helpdesk inquiries, troubleshoot issues, perform hardware repairs, installations, and system configurations. Key responsibilities also include network and server infrastructure planning, user account management, IT procurement, firewall administration, and data backup implementation. This position is crucial for the ongoing digitalization and professionalization projects within the organization, offering a secure and diverse workplace where initiative is valued.