IT Help Desk Supporter | "Mein Sport? IT Support!", Supporter (m/w/d) im Help Desk

Job Summary

This role is for an IT Help Desk Supporter who will be instrumental in maintaining and supporting IT systems for a leading global engineering and IT company. The successful candidate will provide essential first-line support, handling inquiries via phone, written communication, and remote access. Key responsibilities include classifying and processing support tickets, as well as assisting with critical IT projects such as system migrations and rollouts. This position is ideal for someone with initial experience in IT support, a strong understanding of Windows operating systems, and a proactive approach to problem-solving. The company offers a supportive team environment, opportunities for professional development, and the flexibility of hybrid work.