IT Field Service Technician | IT Fieldservicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published Sep 2, 2025
Full-time
Permanent

Job Summary

As an IT Field Service Technician, you will be a crucial part of a nationwide service provider in Berlin, specializing in redundant network environments. Your day-to-day will involve professional customer consultation and support, installing PCs and notebooks, diagnosing and resolving hardware and software issues, and performing data recovery. You'll also manage warranty cases, actively support system rollouts, and plan/execute hardware exchanges. This role offers a secure, long-term perspective with opportunities for professional development, flexible working hours, a company car (including for private use), and a flat hierarchy for quick decision-making. It's an excellent opportunity for someone with an IT background looking for a dynamic, customer-facing role with a strong focus on problem-solving and technical support.

Required Skills

Education

Completed IT-related vocational training (e.g., IT Specialist for System Integration, IT System Electronics Technician, IT Service Technician) or equivalent practical experience

Experience

  • Professional experience in hardware component commissioning
  • Initial practical experience in Second Level Support, especially in troubleshooting hardware and software

Languages

German (Fluent)

Additional

  • Class B driving license required