IT Service Technician Second Level Support | IT Servicetechniker Second Level Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in Second Level Support, based in Berlin. The successful candidate will be responsible for providing direct support for client systems and applications at customer sites, specifically focusing on Windows environments. Key responsibilities include performing second-level support, deploying software using SCCM, assisting with mobile device inquiries (Android and iOS), and meticulously documenting all completed tasks. The position requires a background in IT, practical experience with Windows client configuration and troubleshooting, and strong knowledge of Windows 7, 10, SCCM, and Active Directory. This is an excellent opportunity to join a leading technology service provider, offering flexible working hours, professional development, and a secure, attractive workplace with flat hierarchies.