IT Product Support Specialist for User Interfaces | Informatiker (m/w/d)

Job Summary

This role involves ensuring the seamless integration and operation of dialogue applications across numerous workstations within the tax offices of North Rhine-Westphalia. You will be instrumental in supporting the digital transformation of Germany's tax system, making tax declarations simpler and digital government services more user-friendly. Day-to-day, you'll coordinate deployment requirements, communicate extensively with development teams and end-users, clarify error messages, and conduct thorough testing. This position emphasizes analytical thinking and attention to detail, focusing on the integration and professional lifecycle management of software products within an existing IT landscape. It's an attractive opportunity for those seeking flexible working hours and a chance to contribute significantly to public sector digitalization, with comprehensive training provided.