First Level IT Support Specialist | First Level Support (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Sep 2, 2025
Full-time
Permanent

Job Summary

This role is an excellent opportunity for an IT professional to kickstart their career in First Level Support in Munich. The specialist will be responsible for ensuring VIP support, performing software rollouts and updates, and troubleshooting issues related to media technology and print services. Key responsibilities also include supporting existing installations, customizing systems, and general problem analysis and resolution. The ideal candidate will have a completed IT-related education and initial professional experience in IT customer support or onsite support, coupled with strong user knowledge of Windows 7/10, media technology, mobile devices, and printer management. This position offers a direct, permanent employment opportunity with an attractive salary up to €38,000 annually and regular working hours without weekend shifts, all within a well-connected location in East Munich.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Customer Advisor, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, or similar IT support qualification

Experience

  • • Initial professional experience in IT customer support or onsite support

Languages

Not specified

Additional

  • Not specified