IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

Job Summary

This role is for an IT Service Technician specializing in onsite support, based in Munich. Day-to-day, you will be responsible for maintaining and supporting various hardware, including printers, for both Windows and MacOS devices. Key tasks involve creating IT documentation within a ticketing system, managing user accounts by resetting passwords and unlocking accounts, and addressing IT incidents received via in-person, phone, or email channels. You'll analyze reported errors and ensure their resolution. The ideal candidate will have a completed IT vocational training or equivalent qualification, possess knowledge of Active Directory, and be experienced with Microsoft operating systems and hardware. This position offers diverse development opportunities, professional training, and attractive benefits, making it an excellent opportunity for someone looking to advance their career in IT support within a growing IT consulting firm.