IT Service Desk Specialist | IT Specialist im Service Desk (m/w/d)

Job Summary

As an IT Service Desk Specialist, you will be the primary technical contact for national and international support inquiries, handling them in person, over the phone, or via email. Your day-to-day responsibilities will include processing user requests, from initial inquiry and error analysis to developing and implementing solutions. You will also be involved in client installation and administration, conducting user training, and collaborating with various departments. This role offers an extensive onboarding program, numerous professional development opportunities, and the chance to work in a company with over 1,000 specialists across six countries, all while enjoying a supportive company culture and flexible work arrangements, including home office options.