IT Support Specialist | IT-Support Mitarbeiter (m/w/d)
Robert Half Deutschland GmbH & Co. KG
Job Summary
This role is for an IT Support Specialist within a Munich-based Private Equity group, focusing on providing comprehensive IT support and system administration. The successful candidate will be the primary point of contact for all IT-related inquiries, responsible for the installation and deployment of notebooks and mobile phones in a Microsoft environment. Key responsibilities include handling 1st and 2nd level support, managing ticket resolution, participating in IT projects, and contributing to technical documentation. This position is ideal for a professional with a background in IT system administration, strong problem-solving skills, and excellent communication abilities, looking to gain valuable experience and enhance their professional market value in a dynamic environment.
Required Skills
Education
Completed vocational training in IT (Fachinformatik) or equivalent professional experience
Experience
- Completed training in IT specialist or comparable professional experience in IT system administration
- Experience with ticketing systems
- Experience in managing a (small) server and network landscape
- Experience in IT security topics and affinity for information security
- Knowledge in 1st and 2nd level support
- Relevant experience with Windows clients, servers, network, and error management
Languages
Additional
- Not specified
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