IT Specialist for Technical Support | Fachinformatiker (m/w/d) für unseren Fachsupport

Job Summary

This role is for an IT Specialist focusing on technical support within the healthcare sector. The successful candidate will provide second-level technical support, handling diverse inquiries and complex technical fault reports. Key responsibilities include ensuring timely resolution of support requests, escalating unresolved issues to third-level support, and actively contributing to application development. This position requires strong problem-solving skills, experience in software testing and database administration, and a customer-centric approach. It's an opportunity to work in an agile team, contribute to impactful projects in the healthcare industry, and benefit from a flat hierarchy and excellent professional development opportunities.