IT Support / Helpdesk Specialist in Healthcare | IT-Support / Helpdesk im Gesundheitswesen (all genders)

Job Summary

This role involves providing varied IT support for modern software solutions, specifically focusing on core medical software within the healthcare sector. The specialist will be responsible for handling technical and functional support requests via a ticketing system, aiming to deliver customized problem resolutions for clients. Key responsibilities also include contributing to the development of a knowledge base for quality assurance and implementing learned technical processes. The ideal candidate must possess an educational background in IT (e.g., IT Specialist) or the medical/healthcare business field, coupled with a strong affinity for technology and excellent problem-solving skills. This position offers an attractive opportunity to engage in meaningful projects within the healthcare industry, providing flexibility, professional development through training and certifications, and the chance to work in a dynamic, agile environment.