Client Technician | Client Techniker (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role is for a Client Technician to join a leading IT service provider in Europe, supporting the Onsite Support team at the DLR customer site in Cologne. Day-to-day, you will provide 2nd Level Client Support and 1st Level Network Support, including setting up and installing Windows and Linux clients, deploying hardware like notebooks and desktop PCs, and installing/configuring software. You'll also troubleshoot software issues and provide user support both on-site and remotely, meticulously documenting all activities in a ticketing system. This position offers excellent career prospects, a competitive salary, and the potential for a permanent position with the client, making it an attractive opportunity for a skilled IT professional looking for stability and growth within a large, innovative company.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification
Experience
- Professional experience in 2nd Level Client Support or 1st Level Network Support
- Experience with Windows 10/11 operating systems
- Basic knowledge of Linux environments (Ubuntu and/or RedHat) is ideal
Languages
Additional
- Class B driving license required
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