IT Support Specialist | IT Support (m/w/d)

Job Summary

This role is for an IT Support Specialist to join one of Europe's leading IT service providers, supporting a major client like Deutsche Bank. The position involves providing first-level support, assisting users with Windows notebooks, MacBooks, iPhones, and iPads, and advising on product selection and system usage. Key responsibilities also include technical administration, managing IP telephony, operating systems, and VPN, and documenting all inquiries in a ticketing system. The ideal candidate will have a background in IT system integration or a comparable qualification, strong practical experience with both Apple and Windows environments, and proficiency in tools like ServiceNow and Active Directory. This full-time, permanent position offers excellent career prospects, a modern work environment, and up to 30 days of annual leave.