IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role involves providing essential first-level support and user assistance within a dynamic IT service desk environment for one of Germany's leading IT service providers. The successful candidate will be responsible for independently handling user inquiries and incident reports, contributing to the continuous improvement of internal processes, and maintaining strong customer relationships. This position offers an attractive compensation package, opportunities for professional development, and long-term career prospects within a large, reputable organization. It's an excellent opportunity for someone with a background in IT system integration or electronics, who is customer-focused and thrives in a collaborative team setting.