IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is for an IT Service Technician responsible for providing essential 1st Level Support, handling inquiries via phone, email, and ticket systems. Day-to-day tasks include IMAC services, Windows 10 administration, Active Directory management, and printer management, all while meticulously documenting activities in the ticket tool. The ideal candidate will have initial professional experience as an IT Service Technician Agent, possessing solid knowledge of client hardware and Windows 10/Active Directory administration. This position offers high job security with an unlimited employment contract, opportunities for professional development, and flexible working hours to support a healthy work-life balance, making it an attractive opportunity for IT professionals looking to grow in a supportive environment.