Senior IT Support Specialist | Senior IT-Support Experte (m/w/d)

Job Summary

This role seeks a Senior IT Support Specialist to join a leading German engineering and IT service provider, focusing on delivering expert technical assistance and system administration. Daily tasks involve managing customer inquiries through phone and ticketing systems, alongside the comprehensive administration and monitoring of diverse IT infrastructure, including Windows and Linux servers, clients, storage, network components, and firewalls. A key responsibility is troubleshooting hardware and software issues and maintaining robust documentation. The ideal candidate must possess a completed IT qualification and a minimum of three years of professional support experience, specifically within the Microsoft ecosystem, complemented by familiarity with Linux systems and MS Office 365. This position offers high planning security through a permanent contract, flexible working models, and excellent opportunities for continuous professional development.