1st-Level IT Support Specialist | 1st-Level IT-Support (m/w/d)

Job Summary

This role is ideal for an IT professional eager to apply their problem-solving skills in IT infrastructure within the dynamic environment of Ostwestfalen. Day-to-day, you will be responsible for classifying and analyzing IT issues related to both hardware and software. A key part of your role involves documenting these issues and requests using a ticketing system, and escalating more complex problems to 2nd-Level Support when initial solutions aren't found. This position offers an attractive, performance-based salary, an unlimited employment contract, and opportunities for professional development, making it a secure and growth-oriented career step for someone with a strong service orientation and initial IT support experience.