IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in Kiel

Job Summary

This role is for an IT Service Technician specializing in onsite support, focusing on 2nd Level Support for client systems and end devices. Day-to-day tasks involve performing hardware replacements, troubleshooting both hardware and software issues, and installing notebooks and PCs. A key aspect of the role is meticulous documentation within the ticketing system and providing effective customer support and consultation. The ideal candidate will have a completed IT education, practical experience in 2nd Level Support, and strong knowledge of Microsoft operating systems and Office suites. This position offers a dynamic environment within a leading IT solutions provider, fostering professional growth and a collaborative team culture.