IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in Haar bei München

Job Summary

This role is for an IT Service Technician specializing in 2nd Level Onsite Support in Haar near Munich. The core responsibilities involve providing advanced support for client systems and end devices, including troubleshooting hardware and software issues, performing hardware exchanges, and installing essential equipment like notebooks, PCs, and smartphones. A key part of the job is maintaining accurate documentation within the ticketing system (ServiceNow) and managing patch deployment. The ideal candidate will possess a completed IT-related education, such as an IT Specialist degree, coupled with practical experience in 2nd Level support and strong knowledge of Microsoft Operating Systems and Office suites. Success in this position requires professional demeanor, strong customer consultation skills, and fluency in German, making it an excellent opportunity for IT professionals seeking a stable, permanent position within a growing IT solutions provider.