IT Onsite Support Specialist | IT Onsite Supporter (m/w/d)

Job Summary

This role focuses on providing high-level, personalized IT support to VIPs and executives within a leading global IT service provider. The specialist will handle end-to-end incident and request resolution, including user training, technical maintenance (break-fix, swaps, proactive care), and managing spare parts. Responsibilities extend to on-site and remote support for critical events, travel preparation, and personalized assistance for executive needs. The ideal candidate will possess strong technical skills in hardware and Windows, excellent communication abilities, and the discretion to handle confidential information.