IT Support Specialist 1st and 2nd Level | IT Mitarbeiter 1st und 2nd Level Support (m/w/d)

Piening GmbH Engineering & IT

Hamburg, Hamburg, Deutschland

Published Aug 19, 2025

Full-time

Permanent

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Job Summary

This role is for an IT Support Specialist providing comprehensive 1st and 2nd level support to users. The successful candidate will be responsible for diagnosing and resolving issues across hardware, software, and network infrastructure, as well as administering Microsoft 365, Windows Servers, and cloud services. Key duties include managing user accounts in Active Directory/Azure AD, supporting virtualization technologies like VMware vSphere and Hyper-V, and maintaining network security components such as firewalls and VPNs. The position offers a permanent contract, flexible working hours including home office options, and opportunities for professional development, making it an attractive opportunity for an experienced IT professional.

Required Skills

Education

Completed IT vocational training or equivalent long-term experience in the specified areas.

Experience

Several years of experience in IT support (1st and 2nd Level)
Professional experience in IT administration or a related field
Excellent knowledge of Windows Server technologies (2016 and higher)
Practical experience with Active Directory, Azure AD, and Exchange Online
Experience with virtualization solutions like VMware vSphere and Hyper-V
Experience with modern network technologies such as SD-WAN, VLAN, WLAN-Management, and firewalls

Languages

German (Fluent)

Additional

Not specified