IT Support Specialist (1st and 2nd Level) | IT Mitarbeiter 1st und 2nd Level Support (m/w/d)

Job Summary

This role is for an IT Support Specialist providing essential 1st and 2nd level support, focusing on diagnosing and resolving issues across hardware, software, and network infrastructures. The successful candidate will be responsible for administering Microsoft 365, Windows Servers, and cloud services, alongside managing user accounts and policies in Active Directory and Azure AD. Key responsibilities also include supporting virtualization technologies like VMware vSphere and Hyper-V, maintaining firewall, VPN, and network infrastructures, and documenting support processes for continuous improvement. The position offers high job security with an unlimited employment contract, flexible working hours, opportunities for professional development, and two days of home office per week, making it an attractive opportunity for an experienced IT professional seeking a stable and growth-oriented role.