IT Support Specialist (1st & 2nd Level) | IT Mitarbeiter 1st und 2nd Level Support (m/w/d)

Job Summary

This role is for an IT Support Specialist responsible for providing comprehensive 1st and 2nd level IT support and customer consultation. Key responsibilities include diagnosing and resolving hardware, software, and network issues, administering Microsoft 365, Windows servers, and cloud services, and managing user accounts in Active Directory/Azure AD. The specialist will also support virtualization solutions like VMware vSphere and Hyper-V, and maintain firewall, VPN, and network infrastructures. This position offers a permanent contract, flexible working hours, opportunities for professional development, and two days of home office per week, making it an attractive opportunity for experienced IT professionals seeking stability and growth.