IT Service Technician | IT Service Techniker (m/w/d)

wu personal GmbH

Köln, Nordrhein-Westfalen, Deutschland
Published Aug 19, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Technician specializing in 2nd Level Client Support for a leading global IT service provider. The successful candidate will be responsible for a wide range of tasks including installing and configuring client systems (Windows/Linux), deploying hardware like notebooks, desktops, and monitors, and providing both remote and on-site user support. Key responsibilities also involve software installation, troubleshooting, and managing issues within a ticketing system. This position offers the opportunity to work on diverse projects and contribute to the seamless operation of IT infrastructure for large enterprises and the public sector. It's an attractive opportunity for someone with a strong IT background looking for a stable, long-term role within a supportive team.

Required Skills

Education

Completed vocational training in IT or equivalent

Experience

  • At least one year of professional IT experience within the last three years
  • Experience in 2nd Level Support
  • Proficient use of ticketing systems for incident management
  • Experience in troubleshooting simple network problems
  • Experience in professional cabling and connection of IT devices
  • Competence in independent installation, maintenance, repair, and upgrading of hardware and software

Languages

Not specified

Additional

  • Driver's License Class B (Car)