Service Technician | Servicetechniker (m/w/d)
wu personal GmbH
Job Summary
This role is for a Service Technician who will be instrumental in managing IT hardware infrastructure for a leading global IT service provider. Day-to-day, you'll be responsible for the setup, dismantling, physical integration, and testing of client and server units, including peripherals. You'll also handle hardware repairs, updates, and maintenance of checklists and device data, while utilizing customer tools for inventory. A key part of the role involves leading installation teams, performing hardware upgrades, configuring client operating systems and IP addresses, and providing first and second-level support for IT-related inquiries. This position is attractive as it offers a permanent contract with competitive compensation, project allowances, and opportunities for long-term client engagements within a large, independent IT infrastructure services provider.
Required Skills
Education
Successful completion of an IT apprenticeship or equivalent professional qualification
Experience
- At least one year of practical experience in the IT sector within the last three years, or successful completion of an IT apprenticeship
- Three years of practical experience in 2nd Level Support within the last five years, or a manufacturer certification
- Experience with ticketing systems or comparable documentation workflows
- Experience in self-installation, repair, and upgrading of hardware and software
Languages
Additional
- Not specified
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