IT Technician Onsite Support | IT Techniker Onsite Support (m/w/d)

wu personal GmbH

Hamburg, Hamburg, Deutschland
Published Aug 7, 2025
Full-time
Permanent

Job Summary

This role is for an IT Technician specializing in onsite support, crucial for maintaining smooth IT operations for mid-sized companies, large corporations, and public administration clients in Germany. The position involves active participation in IT projects, including hardware rollouts, and providing essential 1st and 2nd level support, both remotely and directly on-site. Day-to-day tasks include troubleshooting, handling customer inquiries via various channels, setting up and dismantling hardware, managing office relocations, and maintaining asset data. The ideal candidate will have experience in IT support, strong foundational knowledge of Windows and Office environments, and proficiency in standard hardware. This is an excellent opportunity within a rapidly growing IT service company, offering long-term assignments and potential for permanent employment with clients.

Required Skills

Education

Not specified

Experience

  • Experience in 1st and 2nd Level Support is advantageous
  • Experience in remote support is desirable
  • Experience in telephone support and using ticket systems is advantageous

Languages

German (Fluent)

Additional

  • Driving License Class B required