1st-Level IT Support Specialist | 1st-Level IT-Support (m/w/d)

Job Summary

This role is for an IT Support Specialist focusing on first-level support within IT infrastructure. The successful candidate will be responsible for classifying and analyzing IT issues related to both hardware and software. A key part of the role involves documenting all incidents and requests using a ticket system and escalating complex problems to second-level support when necessary. This position offers an opportunity to leverage problem-solving skills in a dynamic environment in East Westphalia, Germany. It's an attractive full-time, permanent position with benefits like flexible working hours and opportunities for professional development, making it ideal for someone seeking long-term career stability in IT support.