IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is for an IT Service Technician responsible for providing essential 1st Level Support. Day-to-day tasks include handling support requests via phone, email, and a ticketing system, performing IMAC (Install, Move, Add, Change) services, and managing Windows 10 administration, including Active Directory and printer management. The position also involves meticulous documentation within the ticket tool. This is an attractive opportunity for professionals seeking long-term stability, as it offers an unlimited employment contract, flexible working hours for a healthy work-life balance, and opportunities for continuous professional development within a supportive company culture. Candidates should have initial professional experience in IT service, strong knowledge of client hardware, and proficiency in Windows 10 and Active Directory user management.