IT Technician Onsite 2nd Level Support | IT Techniker (m/w/d) Onsite 2nd Level Support

Job Summary

This role involves providing essential 2nd level IT support for client workstations at a major automotive manufacturer in Wolfsburg, Germany. The successful candidate will be part of a team responsible for implementing software and hardware solutions in production environments, managing application support for production software, and performing detailed error analyses and troubleshooting. Key responsibilities also include maintaining system documentation, handling tickets within the customer system, and coordinating with the Remote Operation Center. This position requires a strong understanding of Windows systems, PC hardware, laptops, and network components, along with practical experience in application support and incident management. It's an attractive opportunity for an IT professional seeking a full-time, permanent position with development opportunities and a supportive work environment.