Junior Information Security Operations Specialist | Junior Information Security Operations Specialist

Job Summary

This Junior Information Security Operations Specialist role involves providing essential 1st and 2nd level technical support and basic system troubleshooting for Windows and Unix environments. The specialist will be responsible for managing incidents using ticketing and ITSM systems like JIRA and ServiceNow, participating in crucial system monitoring, reporting, and documentation. A key aspect of the role is coordinating effectively with various internal teams, including service owners and business units, to ensure smooth security operations. The ideal candidate will possess hands-on experience with SIEM systems such as Splunk, a foundational understanding of Windows/Linux administration, and familiarity with IT security products like XDR and email security concepts. Strong organizational, communication, and problem-solving skills are vital for success in this fast-paced security operations environment.