IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role is for an IT Service Technician in Hamburg, focusing on 2nd Level Support within a production environment. The ideal candidate will be responsible for providing Windows client support at customer sites, implementing iOS and network solutions, and managing support requests through a ticketing system. Key responsibilities also include working on individual IT projects. The position requires strong technical skills in Windows 10/11 Enterprise, BIOS upgrades, PowerShell, Batch Scripting, Windows driver diagnostics, log analysis, BitLocker, and IP networks. This is an excellent opportunity for an IT-savvy professional to join a market-leading company specializing in IT solutions and service management, with potential for long-term career development and a modern work environment.
Required Skills
Education
Completed IT-related training or equivalent qualifications
Experience
- Practical experience with BIOS upgrades, PowerShell, and Batch Scripting
- In-depth knowledge of Windows driver diagnostics
- Comprehensive understanding of log analysis
- Proficient in BitLocker and IP networks
Languages
Additional
- Valid driver's license
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