IT Help Desk Supporter | "Mein Sport? IT Support!", Supporter (m/w/d) im Help Desk

Job Summary

This role is for an IT Help Desk Supporter who will be the first point of contact for users, providing essential IT support and maintenance. Day-to-day tasks include advising users, managing IT systems via phone, written communication, and remote access, as well as handling and classifying support tickets within a ticketing system. The position also involves assisting with IT projects like system migrations and rollouts. The ideal candidate will have a background in IT system integration or a similar field, possess initial professional experience in IT support, and be proficient with Windows operating systems and common applications. This is an attractive opportunity for someone with strong problem-solving skills and a desire for continuous learning, offering hybrid work options and a supportive team environment within a global company.