Team Lead Onsite Support | Teamleiter Onsite Support (m/w/d)

Job Summary

This role is for an experienced Field Service Technician ready to take on leadership as a Team Lead for Onsite Support at an IT company in Neckarsulm. The successful candidate will be responsible for ensuring customer satisfaction and adherence to service levels, coordinating projects for smooth service delivery, and managing technical escalations. Key responsibilities include leading a team of IT employees, conducting team meetings, and participating in recruitment processes. The position offers a challenging and diverse role within a well-functioning, international team, promising an attractive salary package and extensive professional development opportunities in a flat-hierarchy environment.