IT System Technician 2nd Level Support | IT Systemtechniker 2nd Level Support (m/w/d)

Job Summary

This role is for an IT System Technician providing 2nd Level Support for a successful trading company in Braunschweig, with over 60 years in the market, focusing on supplying materials to crafts and industry. The successful candidate will be responsible for resolving IT issues within 1st and 2nd level support, assisting users with all IT-related questions, acting as a central point of contact for hardware and software requirements, and actively involving external service providers in processes. Key requirements include a completed IT education or comparable professional experience, hands-on experience with Hyper-V, Veeam, and network structures, practical experience in user support, and proficiency in various IT applications. This position offers targeted training, performance-based compensation, scope for personal ideas, challenging projects, and a secure, appealing workplace with flat hierarchies.