Helpdesk Employee | Mitarbeiter Helpdesk m/w/d

Job Summary

This role is for a Helpdesk Employee who will be instrumental in enhancing customer satisfaction by aligning the department with client needs. The successful candidate will provide essential support to customers via phone and email, manage the onboarding process, and conduct product training for new clients. This position requires strong communication skills and proficiency in online training to engage new customers effectively. Ideal for someone with a commercial or technical background, this full-time, permanent position offers an attractive salary, comprehensive training, and a modern office environment, focusing on B2B customer support.