IT Support Specialist (Finnish Speaking) - Remote | IT Support Finnisch (m/w/d) im Home Office

Job Summary

This remote IT Support Specialist role, based in Germany, involves providing first-level support for IT disturbances. The successful candidate will classify and resolve IT issues using a knowledge base, escalate complex problems to other teams, and meticulously document all cases and activities within a ticketing system. This position is ideal for individuals with a strong affinity for IT and initial experience in customer service or a call center environment. It offers an attractive opportunity to join one of Germany's largest IT service providers, with a competitive salary, comprehensive onboarding, and potential for permanent employment.