IT Service Technician (2nd Level Support) | IT Servicetechniker (m/w/d) 2nd Level Support

Job Summary

This role is for an IT Service Technician specializing in 2nd Level Support, based in Berlin. The successful candidate will provide remote support to various branches across Germany, manage network and server systems, including VoIP, and handle support tickets. A key part of the role involves strengthening the in-house 2nd Level Support for Windows clients. This position offers an excellent opportunity within a leading European IT company known for comprehensive IT solutions and e-commerce services, providing a chance to contribute to digital transformation. It's a full-time, permanent position with potential for direct hire after an initial temporary contract, offering strong job security and professional development opportunities.