IT Support Specialist (Nationwide) | IT-Support-Mitarbeiter (m/w/d) bundesweit einsetzbar

Job Summary

This role is for an IT Support Specialist providing crucial 1st level client support as part of an onsite team. The specialist will be responsible for receiving and resolving IT issues and inquiries, supporting standard applications like MS Office and current Windows operating systems, and performing installations, break-fix, and troubleshooting for end-user devices. Key responsibilities also include meticulous documentation and ticket processing within a ticketing system. The ideal candidate will have a technical vocational background or comparable experience, strong IT support skills, and familiarity with PC hardware, networks, servers, and Windows environments. This position offers a dynamic work environment with high travel readiness required, operating nationwide with primary locations in Düsseldorf and Cologne.