2nd Level IT Support Specialist | 2nd Level Support (m/w/d)

Job Summary

This role is for an IT-savvy individual looking for a dynamic 2nd Level Support position in Munich. You will be instrumental in ensuring smooth IT operations by managing incidents, performing installations, and providing essential user support. Day-to-day tasks include documenting processes in a ticketing system, scheduling appointments with end-users, assisting with IT equipment relocations, and installing PCs, notebooks, and monitors directly at client sites. The ideal candidate possesses strong organizational skills, can maintain composure in fast-paced environments, and has practical experience in a workplace IT support setting. This position offers a long-term perspective with potential for direct employment, flexible working hours, and the support of an experienced team in an international environment.