IT Support Specialist | IT Support (m/w/d)

Job Summary

Join a dynamic IT company in Munich as an IT Support Specialist, playing a crucial role in their Service Desk. You will be responsible for managing client support, handling user accounts, and efficiently processing incoming incidents and requests via various channels like phone, email, and self-service portals. This role involves classifying, prioritizing, and resolving IT issues, collaborating closely with expert teams for complex problems, and ensuring clear communication with customers. The position offers an engaging environment with opportunities for professional development, flexible working hours, and a supportive team culture, making it an attractive opportunity for individuals passionate about IT infrastructure and customer service.