IT Service Desk Agent | IT Service Desk Agent (m/w/d)

Job Summary

As an IT Service Desk Agent in Stuttgart, you will be the first point of contact for technical challenges, providing essential 1st-level support for mobile devices, client hardware, and software incidents. Your daily tasks will include troubleshooting, installing client software using Matrix 42, and meticulous documentation within the internal ticketing system. This role offers a dynamic environment where you'll contribute to various IT projects aimed at enhancing the system landscape. Ideal candidates possess a strong IT background and excellent German language skills. This position is initially temporary with a strong option for permanent employment, offering a supportive team, modern office facilities, and opportunities for professional development, making it an attractive step for IT professionals.