IT Support Specialist | Mitarbeiter IT Support (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Aug 6, 2025
Full-time
Permanent

Job Summary

This role is for an IT Support Specialist responsible for ensuring hardware availability and managing mobile devices for employees in Munich-Sendling. The position involves providing first-level IT support, troubleshooting issues via a ticketing system (TopDesk), phone, email, or on-site, and escalating complex problems. Key responsibilities include managing mobile phones and tablets using Mobile Device Management (MDM) solutions, deploying applications, and executing hardware rollouts. The ideal candidate will have a completed IT-related vocational training and experience with ticketing systems or MDM. This is an excellent opportunity for someone seeking a permanent role in a supportive team with flexible working hours and good public transport accessibility.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration, IT Customer Advisor, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician)

Experience

  • • Professional experience with a ticketing system or in Mobile Device Management

Languages

German (Fluent)English (Basic)

Additional

  • Driving License Class B