IT Onsite Supporter | IT Onsite Supporter (m/w/d) in Berlin

Job Summary

This role involves comprehensive IT support for new hardware installations and existing system maintenance. The successful candidate will be responsible for preparing, installing, and documenting new IT hardware, including unboxing, inventory management, and connecting devices to the IT network. Key tasks also include monitoring installation processes, conducting functional tests, and troubleshooting issues. Additionally, the role requires managing the exchange of existing hardware, preparing returned hardware for remarketing, and updating technical databases. The position demands proficiency with ticketing systems and a proactive approach to suggesting process improvements, offering a blend of onsite and remote work flexibility.