IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in Berlin

Job Summary

This role is for an IT Service Technician specializing in onsite 2nd Level Support in Berlin. The successful candidate will be responsible for providing technical assistance for client systems and end devices, including hardware replacement, troubleshooting hardware and software issues, and installing notebooks and PCs. A key part of the role involves meticulous documentation within the ticketing system and direct customer interaction, offering support and consultation. This position is ideal for someone with a completed IT education and practical experience in 2nd Level support, who possesses strong knowledge of Microsoft operating systems and Office applications. The company offers a supportive work environment with flat hierarchies, opportunities for professional development, and attractive benefits.