IT Field Service Technician | IT Fieldservicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published Aug 3, 2025
Full-time
Permanent

Job Summary

As an IT Field Service Technician based in Berlin, you will be a crucial part of a nationwide service provider specializing in redundant network environments. Your daily tasks will involve providing professional customer support, installing PCs and notebooks, troubleshooting hardware and software issues, and performing data recovery. You will also manage warranty cases, diagnose system errors, assist with new system rollouts, and plan and execute hardware replacements. This role requires on-site 2nd level support for printing and client systems, ensuring seamless operation for clients. This position offers a secure, long-term career path with opportunities for professional development, flexible working hours, and a company car for both business and private use, all within a flat hierarchy that promotes quick decision-making.

Required Skills

Education

Completed IT-related training (e.g., IT Specialist for System Integration, IT System Electronics Technician, IT Service Technician) or equivalent qualification/practical experience

Experience

  • Professional experience in commissioning hardware components
  • Initial practical experience in 2nd level support, particularly in troubleshooting hardware and software issues

Languages

German (Fluent)

Additional

  • Driver's license Class B