IT Service Technician On-Site Support | IT Servicetechniker Vor Ort Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in on-site support for a leading technology service provider in Berlin, managing client environments for renowned industrial companies across Germany. The successful candidate will ensure the smooth operation of client systems and applications directly at customer locations, providing 2nd level support, assisting users with iOS devices, network environments, and telecommunications components. Key responsibilities include processing incoming customer inquiries, documenting all performed activities, and maintaining high operational standards. This position offers an attractive opportunity for professionals with a background in IT system integration or similar, good knowledge of Windows 10 and Office 365, and initial practical experience in user support. It's a full-time, permanent position with flexible working hours and opportunities for professional development.