IT Service Technician Second Level Support | IT Servicetechniker Second Level Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in Second Level Support, based in Berlin. The successful candidate will be responsible for providing direct support for client systems and applications, focusing on Windows environments. Key responsibilities include troubleshooting and configuration of Windows clients (Windows 7 and 10), software distribution using SCCM, and support for mobile devices (Android and iOS). The position requires strong problem-solving skills, meticulous documentation, and a background in IT. This is an excellent opportunity to join a leading technology service provider in the Device as a Service sector, offering challenging projects, flat hierarchies, and professional development opportunities in a secure work environment.