IT Service Technician On-Site Support | IT Servicetechniker Vor Ort Support (m/w/d)

Job Summary

This role involves providing crucial on-site IT support for client systems and applications within a company that manages IT infrastructure and cloud services for prominent industrial clients across Germany. The IT Service Technician will be responsible for logging and processing customer inquiries, meticulously documenting all activities, and directly supporting clients with issues related to iOS devices, network infrastructure, and telecommunication components. A key part of the role is providing operational 2nd level support. This position offers an attractive opportunity for individuals with initial professional experience in user support, strong knowledge of Office 365 and Windows 10, and a background in IT system integration or similar fields, providing a secure workplace with flat hierarchies and opportunities for professional development.