IT Support Specialist | IT-Support (m/w/d) in Dresden

Job Summary

This role involves providing essential IT support, focusing on client hardware installation, configuration, and rollout, as well as technical function testing and documentation. The specialist will handle service requests, incidents, and troubleshooting within the Windows client environment, offering user consultation, maintaining checklists, and managing asset data. Key responsibilities also include ticket management in Omnitracker and on-site support for network changes and projects. Candidates should possess strong technical understanding of hardware and software, excellent communication skills in German and good English, and a service-oriented approach. This position offers a chance to work in a dynamic environment with opportunities for hybrid work, professional development, and participation in a global network.